CLEARCLAIM CO — MENTAL HEALTH BILLING

Insurance is paying you less than you think.
We find it and recover it.

A free 90-day claims audit, conducted over screen share. No EHR credentials handed over. No patient health information leaves your system.

Book a free claims audit 30-minute call — no commitment

When a claim is denied, most small practices write it off and move on. There's no one to catch it, no system to flag it, no bandwidth to appeal. That's a billing error — and it compounds.

Payers routinely reimburse below your contracted rate. The underpayment isn't obvious on a single EOB; it only shows up when you compare against your fee schedule across dozens of claims. Few solo practices have time for that comparison.

Patient balances slip through billing cycles. Aging claims drift past timely-filing windows. Each week without a clear view of your insurance AR is another week of uncertainty about what your practice is actually earning.

None of this reflects poor care or bad intentions. It reflects how much administrative labor commercial billing actually requires — and how little support solo practices get with it.

We review 90 days of claims and surface every dollar that didn't come back the way it should. The output is a prioritized list, ranked by dollar value.

Issue Status What it means
Denied Claims
Denied

Claims the payer rejected that were never appealed. A denial isn't always final — many are overturned on appeal with a single corrected submission. Without a tracking system, they're invisible.

Underpayments
Underpaid

Payments posted below your contracted rate — sometimes by a few dollars, sometimes significantly more. Payers occasionally process claims at the wrong rate. You're owed the difference.

Uncollected Balances
Outstanding

Patient or secondary payer responsibility that was posted but never followed up on. These balances don't disappear — they age until they're uncollectable.

Aging Claims
Aging

Claims that haven't been paid and are approaching or past timely-filing windows. Once that window closes, the claim can't be resubmitted — the money is gone.

Output: a prioritized recovery report, sorted by dollar value. You decide what to pursue.

01

Book a 30-minute call.

We'll confirm your practice fits the profile, answer any questions, and schedule the audit session. No sales pitch. If it's not a fit, we'll say so.

02

We audit 90 days of claims over screen share.

You share your screen; we walk through your claims data together. We don't take over your EHR, don't request login credentials, and don't download or transfer patient health information. Your data stays in your system, under your control.

No EHR credentials required — no patient health information leaves your system.
03

You receive a prioritized recovery report.

After the audit, we deliver a clear summary: what we found, what's recoverable, and what it's worth — ranked by dollar value so you know exactly where to focus. No jargon. No ambiguity.

THE AUDIT
$0

The 90-day claims audit is free. No deposit, no credit card, no obligation to continue.

Book the free audit
ONGOING BILLING MANAGEMENT
5% of insurance collections

If the audit uncovers revenue worth pursuing, I can take over your insurance billing going forward — submitting claims, chasing denials, and following up on underpayments — for 5% of what's collected. We'll sign the simple agreements needed to get started.

  • No setup fees
  • No lock-in contract
  • Cancel with 30 days notice

The audit stands alone. Most practices find meaningful recoverable revenue in the first review. Whether you continue with ongoing management is entirely your decision.

Good fit

  • Solo therapist or 2–3 clinician group
  • In private practice 1–5 years
  • Billing at least one commercial insurance plan
  • Making your own billing decisions
  • Feeling uncertain about what insurance actually owes you

Not a fit

  • Cash-only or EAP-only practices
  • Large group practices with in-house billing staff
  • Practices on fully managed billing platforms
  • Practices outside the US

How the audit protects your data

The audit is conducted entirely over screen share. You control what's visible at all times. We ask you to navigate to your claims reports; we don't take control of your mouse, don't log in to your EHR, and don't request export files or downloads.

No patient health information is recorded, transferred, or stored by ClearClaim Co. The session is a read-only review of claims data that you present from within your own system.

If you have questions about the process before the call, ask them. We'd rather answer them upfront than have you uncertain during the session.

I built ClearClaim because I kept seeing the same thing: small mental health practices doing excellent clinical work, losing meaningful income to billing problems that nobody was tracking. The denied claim that just sat there. The underpayment that looked fine on a single EOB but added up across a quarter. The aging claim nobody caught until it was too late.

This service exists to close that gap — carefully, precisely, without drama. If that sounds useful to you, I'd like to talk.

Lucas Xie, Founder of ClearClaim Co
Lucas Xie
Founder, ClearClaim Co
Is my data safe?

Yes. The audit requires no EHR credentials and no transfer of files. You share your screen; we review claims data that you navigate to within your system. Nothing is recorded, downloaded, or retained by ClearClaim Co after the session.

Do you need my EHR login?

No. You keep full control of your system throughout. We never ask for passwords, login credentials, or remote access to your EHR. The session is conducted over a screen share that you initiate and control.

What does the 5% cover?

Ongoing billing management: claim submission, follow-up on denied and aging claims, payment posting, and regular reporting on your AR. The 5% is calculated on insurance payments actually deposited — if we don't collect, you don't pay.

What if I'm already happy with my billing?

The audit will either confirm it — which is valuable information — or surface something you didn't know was there. Either outcome is useful. The audit is free and takes less than 30 minutes of your time to schedule.

How long does the audit take?

The screen-share session typically runs 45–60 minutes. You'll have the recovery report within a few business days. Total time on your end: one call and one follow-up read-through.

How is this different from what SimplePractice or Therapy Brands already does?

Practice management platforms handle claim submission. They don't proactively audit for underpayments against your contracted rates, flag denied claims for appeal, or track aging AR across payers. That gap — between "submitted" and "fully collected" — is where we work.

Is there any commitment after the audit?

None. The audit is genuinely free and stands on its own. If you'd like to continue with ongoing billing management after reviewing the report, we'll discuss it. If not, the report is yours to keep and act on however you choose.

FREE — NO COMMITMENT — 30 MINUTES TO SCHEDULE

Get a clear picture of what your insurance AR actually looks like.

A free 90-day claims audit, conducted over screen share. No credentials required. A prioritized recovery report, delivered within days.